The following are steps to perform a complete hard factory reset:
1. If a Rubber Boot or Pistol Grip is installed, remove it for easier access to the keys.
2. Turn off the device.
3. Press and hold the Volume Up and Power keys together to turn on the device.
4. Release both keys once the CipherLab logo disappears.
5. When the green robot appears on the screen, press the Power key first, then the Volume Up key, and release both keys at the same time.
6. The Android Recovery screen should now appear.
7. Use the Volume Up and Volume Down keys to highlight "Wipe data / Factory Reset."
8. Press the Power key to confirm and start the factory reset.
9. Once the data wipe is complete, use the Volume keys to select "Reboot System Now."
10. Press the Power key to restart the device.
If you encounter any issues, hold the Power key to turn off the device and start again from step 1.
Related Articles
Google Chrome: Empty Cache and Hard Reload
A hard reload on Chrome is performed to bypass stored browsing data, ensuring that all content is reloaded directly from the server rather than using any locally saved files. 1. Log out of SolBox SmartMove 2. Open Chrome’s Developer Tools by ...
SolBox SmartMove Release Notes
SolBox SmartMove Release Notes We’re committed to continuously improving our software to provide you with the best possible experience. This page keeps you informed about the latest updates, new features, enhancements, and bug fixes in our platform. ...
Login
Logging in to the SolBox platform can be done via the web or any mobile device. The system is designed to work best on a desktop PC. Any PC with internet connectivity can view and utilise the SolBox platform. While logging in, if you are faced with ...
RS35/RS36 Firmware Over-The-Air (OTA) Update
If you're experiencing connectivity issues, it may be due to outdated firmware or SIM settings—especially following the recent 3G network shutdown and telecom provider changes. This guide outlines how to perform an OTA (Over-the-Air) update on ...
NetSuite API Setup with NeoNetworks
How to setup the integration app in NetSuite 1. Create Admin User Ask the client to set up the a user account that has enough access such as Administrator account. 2. Create the integration app in NetSuite Go to Setup > Company Information > Company ...