Setting a Customer's Default Address

Setting a Customer's Default Address

Setting a Customer's Default Address

This option maintains a default address for a customer and prevents it from being automatically replaced when importing new orders (e.g. if a customer consistently receives deliveries at the same location, regardless of the address included in the order file).

Setting a Default Address in the Customer Card

  1. 1. Go to the Customers tab

  2. From the left-hand menu, select Customers.






  3. 2. Open the customer profile

  4. Click the customer number (e.g., CSS170) to open their profile.





  1. 3. Scroll to the address section

  2. Under the General tab, find the address field.





  1. 4. Tick the checkbox

  2. Select “Do not replace this address when geocoding” to keep the current address unchanged.

  3.  




5. Click Save changes

Finalize the setting by clicking Save changes at the bottom of the page.

Once enabled, the system will retain the saved default address for the customer, even if a different address is included in future order imports.
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