Google Chrome: Empty Cache and Hard Reload

A hard reload on Chrome is performed to bypass stored browsing data, ensuring that all content is reloaded directly from the server rather than using any locally saved files.

1. Log out of SolBox SmartMove

2. Open Chrome’s Developer Tools by pressing:

Windows: Press F12
Mac: Command + Option + I (or command F12)

A window will appear with code on the right hand side of your Chrome Browser:

3. From here, you’ll want to find the Refresh button next to the address bar.

4. Right-click the refresh button and select Empty cache and hard reload.

5. Your Chrome browser will then refresh the page, this may take up to 60 seconds.

6. Log back into SolBox SmartMove.

If you require any further assistance please email support@solbox.it