How to view orders under a customer profile

How to view orders under a customer profile

It’s important to have easy access to the orders associated with a specific customer. Here’s a step-by-step guide on how to view orders under a customer profile. 

How to View Orders Under a Customer Profile 

If you need to view all the orders associated with a specific customer, follow these simple steps: 

1. Go to Customers:


2. Search a customer by name


3. Click into the customer number (#)


4. Click "ORDERS" to see orders under this customer

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