How to view orders under a customer profile
It’s important to have easy access to the orders associated with a specific customer. Here’s a step-by-step guide on how to view orders under a customer profile.
How to View Orders Under a Customer Profile
If you need to view all the orders associated with a specific customer, follow these simple steps:
1. Go to Customers:
2. Search a customer by name
3. Click into the customer number (#)
4. Click "ORDERS" to see orders under this customer
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