Login
Logging in to the SolBox platform can be done via the web or any mobile device. The system is designed to work best on a desktop PC. Any PC with internet connectivity can view and utilise the SolBox platform.
While logging in, if you are faced with any errors, simply refresh and try again.
1. Go to Login to your account:
2. Fill out the login details:
- Company Name
- Username
- Password (case-sensive)
Incorrect username/password.
Take care when entering your username and password. If you are resupplied details it is best to copy/paste these so nothing is incorrect - for example: use of caps/lowercase - the password is case sensitive .
If you accidentally add a space in the password (when you copy/paste), the system will read that space as a character - hence your password will be incorrect.
If the error still consists then there may be an issue with your password or username. You can reset your password . Alternatively you will need to contact SolBox Support to reset your password.
3. After you filled out all the fields and tick "I am not a robot", the "Login" button will turn blue > click "Login".
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