New SmartMove app

New SmartMove app

Main page

Click "Start Delivery"

Assigned Manifest page

You will see "Assigned Manifests" page with 2 menus: "TODAY" which is today manifest and "ALL" which is all manifests that this user has been assigned before. Click into the manifest that you want to work on.

Manifest - MAP

After clicking into the manifest, you will see 2 menus: "LIST" and "MAP"
MAP is showing all orders in a map. You can see order locations in the manifest.

Manifest - LIST

LIST is showing all orders in the manifest including "Remaining orders" and "Completed orders".
Orders in LIST are in sequence. You should do the first order on the top of the list by clicking "START".

Order page

You will see the status as "IN PROGRESS", please click "ARRIVED" when you have arrived to the assigned location.

You must attach a photo/signature/load configuration to the order if this is required to be a mandatory field. The mandatory fields will be set up from the SmartMove desktop. 
If you forgot to put the mandatory field such as load configuration, you will get the pop-up message as below.

After click "Load Configuration" from above page, please fill in your load configuration as the image below. Then click "SAVE".

Click "FINISH" on the Order page after filling out the order details.
After completed an order, it will go to "Completed orders" section at the bottom of the list.

Mobile App update as of APRIL 2024:

We have some exciting updates to ensure drivers can travel safely and efficiently. The design of our new pre-start logic prevents any manifest with failed mandatory inspections from being processed. The app will only allow drivers to access the assigned manifest and start driving once they have completed all the mandatory inspections. This new system will help you travel with peace of mind and ensure your safety while on the road.  

As part of our updates, we have introduced a proactive feature. If additional inspections are required, a pop-up prompt will now appear on the driver's screen. If any critical issues are found during the inspection, a pop-up prompt, "Please do NOT use." will display. This feature is designed to ensure that no critical areas are missed during the inspection process, providing you with the support and guidance you need to carry out your tasks effectively. 

Our system has been enhanced to issue a warning to you in the event of any critical failures identified during the inspection. This feature is crucial as it empowers you to take immediate action to address any issues before they escalate into major problems, emphasising your role in maintaining the safety and efficiency of our operations.    

Furthermore, the system will display a critical icon next to any inspection item that the inspection team deems critical. If the critical item fails, the driver must provide a photo or comment explaining the issue. These will make it easier for the driver to identify and prioritize critical items and take appropriate action to address them.


The current version number of the software or application will be visible in the settings menu.  

We have also updated the way delivery times are displayed. Instead of only showing the earliest possible delivery time, the estimated delivery time will now be displayed to give customers a more accurate estimate of when their order will arrive.

The "Futile Orders" button is a new feature added to the system. It allows users to mark deemed futile orders, meaning they cannot be fulfilled for some reason. This button is mandatory to click and requires a comment to explain why the order is futile.

Our system has also introduced a new feature that allows drivers to upload a copy of their driver's licence. This will help ensure the driver's licence is kept up-to-date and valid. Once the driver has uploaded the licence, our system will automatically and accurately verify the status of the licence and display its validity status. If the licence has expired, the driver will be notified to renew it before continuing to drive. This feature will not only ensure that drivers on the road have valid licences but also help to maintain a high level of safety for everyone on the road.  

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