Quick Tip: How to Import Drivers into a Manifest via API – Use the Driver’s Username
If you're using the API to import manifests and want to automatically assign orders to drivers, it’s crucial to use the driver’s exact username in your import file.
Why This Matters
For the importer to correctly recognise and assign orders to drivers, the value in the Driver column of your spreadsheet must match the driver’s username exactly. This includes correct spelling and case sensitivity.
If the username does not match exactly, the system will not be able to link the driver to the order, which means the assignment to the manifest will fail.
What You Need to Do
Please make sure to:
This will ensure your imports go smoothly and orders are assigned as expected.
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