Vehicles play an essential role in the SolBox platform, as
they are responsible for completing delivery manifest assignments. Each vehicle
must be linked to a manifest for effective tracking, allocation, and delivery
management. Additionally, vehicles can be associated with one or more drivers
for operational purposes.
Vehicle Tracking Overview
The SolBox system tracks vehicle locations in real time
using GPS data collected through mobile devices installed in each vehicle. This
information is displayed on the dashboard map and within the vehicle’s
individual profile.
The GPS location data is continuously updated while the vehicle is online,
depending on the connectivity of its mobile device.
If a vehicle goes offline, the system will stop
receiving live GPS data. In this case, the dashboard will display only the last
known location and timestamp when the vehicle was last online.
This article explains how to manage vehicle assignments and
tracking, as well as how to interpret a vehicle’s online/offline status and
location data.
2. Click New Vehicles.
3. Fill out Vehicle Name and Description then click Save.
4. Complete
the vehicle details in the General section, then click Save
Changes.
Vehicle status
A vehicle’s status is updated only when it is assigned to a
driver who uses the
SolBox Live Driver App with GPS enabled.
To view the vehicle status:
2. Check
the Last Online column to see when the system last received
location data from the driver app.
If
a vehicle is offline, the system is not receiving GPS data and
will display only the last recorded time and location.
3. Review
the Out of Service status for any vehicles that have been manually
excluded from optimisation or allocation.
Viewing Orders under a vehicle
2. Select
the vehicle you wish to view.
3. Click
the Orders tab to see all orders assigned to that vehicle.
Manage QR Codes
The SolBox system supports the management of QR codes
associated with vehicles. Customers who prefer to use their own QR codes can
register them within the platform.
Please note that all drivers must scan QR codes using the
in-app scanner to maintain data accuracy and system security.
All QR codes must be registered within SolBox to ensure compatibility and avoid
potential tracking issues.