Prestart Faults and Repairs

Prestart Faults and Repairs

Prestart Faults and Repairs


When a driver submits a prestart inspection with one or more failed items, the report is marked as Critical Fail. Failed items must be reviewed and actioned before the vehicle can be considered safe and compliant.

Prestart Report Status
Critical Fail – The report contains at least one failed item. Action is required before the vehicle is considered compliant.















Repaired – The failed item has been reviewed and fixed by a repairer. The report is now marked as repaired and compliant.



The Prestart Reports page updates automatically once a failed item is repaired, changing the status from Critical Fail to Repaired.

Failed Prestart Report

This page displays the full details of a failed prestart inspection. A report is marked as Critical Fail when at least one checklist item does not meet the required safety standard.

Managing a Failed Prestart Report

Below are the steps to review and assign a repairer or an admin supervising the repair:

1. Review the failed item — check the driver’s notes and photos.
2. Allocate the repair:
  1. Select a repairer from the dropdown list (another admin on the account)
  2. Add notes with instructions, insurance details, or any information the repairer needs to complete the job
  3. Click Allocate to send the repair request
Once allocated, the repairer can update the repair details, upload photos, and submit their final answer. When this is completed, the report will automatically update from Critical Fail to Repaired.

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The same admin user reviewing the report can also be assigned as the repairer.



Completing the Repair

Below are the steps to document the repairs:

1. Add a note by clicking Leave an Answer.
2. Begin the repair update by clicking the Repair button.
This opens the repair window, where all repair details are recorded.




Inside the repair window, the repairer can:
  1. Enter repair notes describing the work completed
  2. Upload photos of the repair or attach documents such as invoices or insurance details
  3. Click Save as Repaired once the job is complete



This ensures all repair details are properly recorded and linked to the original prestart report.





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