How to use the Driver App.

How to use the Driver App.

Overview:

This article will help you navigating within the driver app; doing the prestart checks and completing each jobs, and what does the run looks like in the admin side while the driver is on the road doing the jobs.

 

Notes

If the driver do not have the app yet, please click here to install.

If the account do not have a driver yet, please click here to see the instruction how to add driver.


  1. Login to the driver app.
  2. Here's the video how to complete the prestart checks and each job.


 

The admin user will see the check status in the vehicles module.

 

The admin also has the visibility of each job real time status.



    • Related Articles

    • Trouble Shooting: Driver App

      Try the following steps if an app installed on your phone has any of these problems: Not syncing. Crashing. Won’t open. Won’t respond. Isn’t working properly. After each step, restart your phone to see if it fixed the issue. Step 1: Check phone/app ...
    • How to check driver app version

      We recommend all users to install the latest driver app version to not only avoid any issues but also get benefit from the newest features that we have. 1. Go to Drivers: https://smartmove.solbox.it/app/drivers 2. You can see the driver app version ...
    • Driver app "SmartMove" Installation

      Installation for Apple IOS 1. Download the app Download by QR code Download by link Apple iOS Download Go to App Store and search " SmartMove" > click "GET" 2. Allow the app to access the device's location Recommended: Select "Allow While using App" ...
    • Quick Tip: Driver Marked All Jobs as Delivered, But Web App Isn’t Updating

      If the driver has completed all deliveries but the web app isn’t reflecting the updates, try these steps before escalating the issue: Troubleshooting Steps: Restart the mobile device - A simple reboot can refresh the app and background processes. Log ...
    • Add Timetables/Assign to driver

      You have to assign Timetable to drivers to use "Auto Optimize" functionality. 1. Go to Timetables: https://smartmove.solbox.it/app/timetables 2. Click "New timetable" 3. Create name and click "Save" 4. Click "Add Day" 5. Select day and time > click ...