What are Customer Notifications?
What are Customer Notifications?
Customer
Notifications are automated messages sent via SMS or email to keep customers informed about their order status, such as when an order is on the way or
has been successfully completed.
These
notifications include a link that directs the customer to a page with detailed
order information and a timeline. Completed notifications contain details such
as the recipient’s name, date, and time. Additionally, there is an option to
include photos, signatures, and comments, which can also be set as mandatory.
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