What are Customer Notifications?

What are Customer Notifications?

What are Customer Notifications?

Customer Notifications are automated messages sent via SMS or email to keep customers informed about their order status, such as when an order is on the way or has been successfully completed.

These notifications include a link that directs the customer to a page with detailed order information and a timeline. Completed notifications contain details such as the recipient’s name, date, and time. Additionally, there is an option to include photos, signatures, and comments, which can also be set as mandatory.


 

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