Key Features & Benefits

Key Features & Benefits

Key Features & Benefits

Overview


SolBox SmartMove delivers modern last-mile logistics optimisation designed to reduce costs, automate manual work, and improve customer satisfaction. 


Key Features


1. Route Planning & Optimisation

  • Efficient multi-stop routing in minutes

  • Reduce total driving time and kilometres

  • Predictive ETA calculations

  • Live tracking on maps

2. ERP & Ecommerce Integrations (50+ Supported)

  • Order imports from ERP, ecommerce, and internal systems

  • Ability to push back delivery data, PODs, and statuses

  • Rapid deployment with prebuilt connectors

3. Real-Time Driver App (iOS & Android)

  • Step-by-step run sheets

  • Signature capture

  • Photo evidence

  • Notes & customer communication

  • Offline mode for low-coverage areas

4. Digital ePOD & Customer Notifications

  • Live ETA notifications

  • Delivery confirmation in real time

  • Photo + comment + signature POD

  • Automated updates reduce customer service calls

5. Customer Service & Visibility Portal

  • Live map of all vehicles

  • Order status tracking

  • SLA compliance tracking

  • Historical POD access

6. Analytics & Cost-to-Serve Dashboard

  • Revenue vs cost insights

  • Fuel, labour, and overtime reduction analysis

  • Run-level profitability

  • Fleet utilisation metrics


Key Benefits


Operational Efficiency

  • Cut manual admin time by 50%

  • Planning time reduced from hours → minutes

  • Driver workflows simplified and digitised

  • Centralised logistics knowledge

Cost Savings

  • Reduce fuel consumption by 20–27%

  • Decrease overtime and labour costs by 22%+

  • Minimise fleet wear & tear

  • For less than $3/day per truck, businesses can manage cost-to-serve accurately

Improved Customer Experience

  • Customers receive accurate predictive & live ETA updates

  • Real-time visibility reduces disputes and “where is my order?” calls

  • Transparent delivery communication builds loyalty

Safety, Compliance & Risk Reduction

  • Digital checklists and audit-ready logs

  • Better driver behaviour insights

  • Reduced risk of failed deliveries

Scalability

  • Supports SMBs through to large multi-fleet enterprises

  • Designed to help businesses grow sustainably

  • Tested in high-volume environments (400–500 orders/day)

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